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How to negotiate effectively?
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Jan 6, 2022
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Today we will talk about negotiation and leadership. People are mutually INTERDEPENDENT. Therefore, the conflict is INEVITABLE, but the combat is OPTIONAL. The consequence of a conflict is the negotiation leader has to undertake in order to resolve the differences. It has been estimated that UP TO 80 % OF LEADERS TIME is spent in negotiation with team members, partners, opponents, competitors, buyers, followers or significant others.
Here are some PROCEDURES you might use to help you during negotiation.
1. COMPROMISE - create new better solutions for both parties or you might both give up something.
2. AVOID negotiation – sometimes it is not worth your time or the bother. Let it go!
3. APOLOGIZE – Say “Thank you” when someone else says “Sorry”.
4.SHARE understanding – people feeling are more important than things.
5.TAKE TURNS – Everyone is Ok. Listen to the other.
6. GET HELP – ask for an advice a negotiation expert.
7. TAKE CHANCE – luck decides who will win. Toss a coin.
If you decide to COMPROMISE, use the basic rule I have learned as the hungry student trying to win the larger slice of the pie than my roommate. Do not compete with your opponent over a larger slice but agree with him to bake a new larger pie so that even the loser will have more pie than the previous winner. Creatively enlarge the pie, and both of you will be pleased. Apply this to most negotiation situations, and you might be surprised to find how successful you will be as a negotiator.
Now, all that is missing is how to do it! Here are 11 tips that might help you.
Choose a good venue to talk
Commit to finding a solution that satisfies each party
Listen carefully and restate what you have heard
Remain calm and avoid becoming defensive
Talk about the issues, not the people
Use “I” statements
Acknowledge points of agreements
Describe your emotions
Be specific in describing what you need
Be open to CREATIVE solutions
Defuse the tension in negotiation, using phrases like: “I appreciate your perspective” or “I understand your expectations” or “What I heard you say is…” or “How can we resolve this“.
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